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Anti-Spam Self-Help Checklist
Here is a list of things you can do to help...
Views: 654

Anti-Virus Dangerous File Attachments
The following is a list of file attachments that may be...
Views: 957

Can the system simply delete all email marked as spam?
We advise against this as it is possible that legitimate email will be...
Views: 445

cPanel MailScanner Configuration
With the MailScanner service you can control what happens to spam and viruses by changing the...
Views: 1356

Do I still need a virus scanner on my computer?
Yes! Not only can the service not guarantee that all email viruses will...
Views: 415

How do I configure my email software to filter spam into a separate folder?
You should create a separate folder in your email client called Spam. You should then...
Views: 399

How do I know whether and email has a virus or is a spam?
There are two methods used to identify these emails to you. Firstly, the...
Views: 425

I don't need (spam/virus) checking, can I only have email scanned for one?
Yes, you can configure the service to either scan for viruses, spam or...
Views: 410

Is all email tagged as spam, spam?
Not necessarily. The system is not foolproof and there will be instances where...
Views: 413

Outlook 2002/XP Spam Filtering Configuration
Outlook 2002/XP In Outlook...
Views: 602

Outlook Express Spam Filtering Configuration
Outlook Express In Outlook Express, create a new...
Views: 630

Should I tell you about incorrectly tagged spam?
Not unless it is an email from someone you regularly receive email from. You can add...
Views: 418

What can I do to prevent receiving spam?
Have a look at the self-help checklist here.
Views: 455

Will all spam be detected?
No. All the email is scanned and assigned a score based on the likelihood...
Views: 436

Will all viruses be detected?
No system can guarantee 100% detection, though nearly all infected files...
Views: 412

Will spam be deleted before I retrieve my email?
No email is deleted from your mailbox, unless you configure it to do so...
Views: 418

Will viruses be deleted before I retrieve my email?
Yes, if you set Virus Scanning to yes in the MailScanner Front-end. All emails and file...
Views: 405